Returns & Exchanges
At Evans Shoes, we want you to walk with confidence. If your new footwear isn't the perfect fit, you can return or exchange your purchase within 30 days of delivery provided they are in unworn, original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Shoes
Place the unworn shoes in their original brand box and secure them inside a protective shipping mailer or carton.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
Drop Off and Refund
Hand your package to the designated courier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing